Privacy Statement
Our Commitment to Privacy:
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on our website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Phone, Credit Card, etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are: name, Address, Phone, etc.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

In sum, American Equipage is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to staff@americanequipage.com with 'unsubscribe' as the subject line.

American Equipage does not sell, trade or rent your personal information to others.

American Equipage offers the following Returns Policy:

As long as the item is in new condition, as determined by us, we will issue a store credit or refund.  PLEASE NOTE THAT ALL RETURNED ITEMS FOR EXCHANGE OR REFUND WILL HAVE A 15% RESTOCKING FEE APPLIED. Reshipping fees for exchanges must be paid prior to reshipping.

Return on all footwear is easy, Simply try on your boots/ $0.00 while standing on carpet, if they need to be exchanged. Only defective boots can be refunded.  Please email us, we will issue a RA # with easy instructions. Thats it. 

DUE TO THE NATURE OF THE FOOTWEAR THE FOLLOWING BRANDS CAN NO LONGER BE RETURNED OR EXCHANGED - ORIGINAL SWAT, 5.11, BLACKHAWK, UNDER ARMOUR

Shipping Policy

We gladly ship to all APO & FPO addresses

International shipping: we cannot be responsible for the item once it is in a foreign country.
We specialize and welcome all international orders. On larger volume sales, (over $1,150.00US) please email us 1st,  for Quotes on shipping, insurance and methods of payments. WE ALSO RESERVE THE RIGHT TO ADD UP CHARGES TO SHIPPING ON ORDERS THAT WE DEEM 'HEAVY AND BULKY' .

Please have ready any requests for customs declarations, Or special packaging requirements.

Our international shipping rates are based on weight & Documentation time.

We can ship by any method, USPS, UPS, FEDEX, DHL.

APO/FPO shipments-  Please allow extra time for delivery, these items go 'space available' and are sometimes lost.

If you would like 2nd day or overnight service, please call customer service for a shipping quote, Tel. 607-241-2405  MONDAY-FRIDAY, 9am-5pm EST.
Regular shipping time is 7-12 days, Express is 4-7 days..
PLEASE NOTE: WE USUALLY SHIP ALL ORDERS WITHIN 72 HRS. HOWEVER, WE ARE AN EXTREMELY BUSY INDEPENDENT STORE. PLEASE ALLOW HOWEVER, UP TO 3 WEEKS FOR DELIVERY AS OUR
PRICING DOES CREATE STOCK FLOW PROBLEMS FOR TIME TO TIME.

PLEASE DO NOT HESITATE TO CALL OR EMAIL FOR STATUS ANYTIME.

THANK YOU, LEAM CIKA , OWNER.